SlapGames and its affiliates (“Us” or “We” or ‘’Our’’) have created this Privacy Policy to inform you of Our policies regarding how we use, collect and disclose your Personal Information when you use Our Service.
We will use and share your information only as described in this Privacy Policy.
Collection of data.
The following describes the data we collect, how long we retain the data (at maximum), and the reasons why we collect it. In addition to the retention periods mentioned below, your data may survive in backups for up to 90 additional days.
When we say that we collect data for «Analytics», we mean that the data is used and collected for marketing and statistical purposes so that we can improve the Service and future services and products of SlapGames. Analytics data is primarily viewed in aggregated form so that data from an individual user cannot be distinguished. We might share Analytics data with third parties as detailed below.
Our staff may view your data, including «Analytics» data, only when:
- the Game is in the test, pre-release «beta» phase, or
- it is necessary to execute a support request by you, or
- it is necessary to solve an issue you report in a feedback form, or
- it is necessary to investigate a technical issue, or
- it is necessary to investigate cheating, fraud or threats towards the security and functioning of the Service or its users.
We always avoid looking at all of your data and only focus on the data which is necessary for us to resolve the issue at hand.
When you make the first start of the app, We ask for your consent for collecting data.
Collected Non-personal data
Data
Retention*
Reason
Gameplay statistics
2 years
Multiplayer matchmaking, displaying ranking lists, and for Analytics.
What you write in the feedback form
2 years
Development and troubleshooting.
App usage events (e.g. «player X defeated player Y», «achievement Y unlocked», «entered menu Z») and their times
2 years
For Analytics.
Platform type (e.g. ‘Android’ or ‘iOS’)
2 years
For Analytics.
Device model and characteristics (e.g. display size, OS version)
2 years
For Analytics.
Receipts of in-app purchases
2 years
For Analytics and fraud detection.
Technical errors (e.g. «null pointer exception»)
2 years
For Analytics.
* Retention figures indicate how long we may keep the data by default since your last use of the App.
Data from third parties
Advertisement platforms that led you to discover and install the Service may provide us with additional data about you. This data may include personal information, such as your gender, your interests or your broad age range. This data sharing is governed by the privacy policy of the platform where the advertisement is shown. We may connect this data with your profile in order to better understand how and where to market the Service. We retain this data for up to 2 years.
Data shared to third parties.
We share some data with third parties that help us provide the Service or to do analytics processing.
Unless specified otherwise, the third parties listed here are classified as both «data controllers» and «data processors» under the GDPR. As a brief and incomplete summary of what this means, «controllers» may use the data for their own purposes while «processors» may only operate on the data under our express instructions.
Third Party: Facebook
Data: Any analytics data mentioned above, including device identifiers and attributes
Further information: For linking actions in the game to Facebook ads. You may limit ad tracking in your device’s settings.
Their Data Use Policy: https://www.facebook.com/about/privacy/
Third Party: Google Play
Data: In-app purchase receipts (Your use of in-app purchases is governed by Google Play’s Terms of Service)
Further information: https://policies.google.com/privacy
Third Party: Apple App Store
Data: In-app purchase receipts (Your use of in-app purchases is governed by Apple’s Terms of Service)
Further information: https://www.apple.com/legal/privacy/en-ww/governance/
Third Party: Google Cloud Platform
Data: All data
Further information: Acts as a data processor only. https://policies.google.com/privacy
Third Party: Unity Inc
Data: Marketing ID
Further information: https://unity3d.com/legal/privacy-policy
Data protection
We use technical and administrative safeguards to protect your data against unauthorized access, alterations and losses. We implement a set of industry best practices, such as encryption and minimisation of access, in reasonable proportion with the sensitivity of the data we process.
Third party controllers and processors may transmit and process data outside the EU. We’ve taken steps to ensure that all transmission to and processing by third parties is done securely and complies with the GDPR.
Your rights to your data
Under the GDPR, you have the following rights on all data that we hold on you or that any third party we’ve shared your data with holds on you:
- You may request a copy of all the data.
- You may request the deletion of all the data.
- You may request that we correct any incorrect data.
- You may restrict the processing of data e.g. if you need the data kept as evidence for a legal claim. Please see Article 18 of the GDPR for the exact conditions.
- You may object to processing for direct marketing purposes.
- You may object to processing for analytics purposes.
If you would like to exercise these rights, please send an e-mail to privacy@SlapGamesStudio.com. Fulfilling these requests may require certain actions within the App by you. We aim to fulfill these requests within 30 days, unless we are overwhelmed by the amount of such requests.
After a data deletion request has been fulfilled, your data may survive in backups for up to 90 additional days. If we restore a backup containing data you requested to be deleted, we will delete your data again.
Data deletion requests are device-specific if you’ve not logged in with an authentication provider.
If you resume your use of the app after a data deletion request has been fulfilled, more data may be collected.
We may keep a record of all correspondence regarding these requests for up to 2 years.
Age limits
We do not knowingly collect or solicit personal data about anyone under the age of 16 or knowingly allow such persons to use our Services. If you are under 16, please do not send any data about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected personal data about a child under the age of 16, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 16, please contact us.
Contact information
If you have questions or would like to exercise your rights regarding personal data we collect, please contact us at privacy@SlapGamesStudio.com